Privacy Policy – a6win Pakistan Online Gaming Platform

a6win is an online gaming and sports betting platform serving players in Pakistan. The platform operates at a6win.fun and is the data controller for all personal information collected through the website and account services.

When this policy refers to "a6win", "we", "us" or "our", it means the operator of the a6win platform. When it refers to "you" or "your", it means any individual who visits the website, registers an account, deposits funds or otherwise interacts with the platform.

If you have any questions about how your data is handled, the support team is the right starting point. Contact details are in Section 12 at the bottom of this page.

a6win collects personal information in two main ways: information you provide directly and information collected automatically when you use the platform.

Information you provide directly:

• Full name and date of birth provided during registration.
• Email address and phone number for account contact and notifications.
• Identity documents (CNIC or equivalent) submitted during verification checks.
• Payment method details such as JazzCash account number, Easypaisa number, bank account details or card information used for deposits and withdrawals.
• Correspondence you send to the support team via live chat or email.
• Preferences you set within account settings, including responsible gaming limits and notification choices.

Information collected automatically:

• Device information including device type, operating system and browser version.
• IP address and approximate geographic location derived from it.
• Pages visited, time spent on each section and navigation patterns within the platform.
• Betting and gaming activity including markets accessed, bets placed, game sessions and deposit and withdrawal history.
• Session timing data including login times and session duration.
• Cookie and tracking data as described in Section 5.

a6win uses personal data only for legitimate purposes directly connected to operating the platform and serving you as a player. The specific purposes are:

• Account management: Creating and maintaining your account, processing login requests, managing account settings and communicating account-related information to you.
• Identity verification: Confirming that you are who you say you are, that you are 18 or older, and that the payment methods you use belong to you. This is a standard requirement for any gaming platform.
• Payment processing: Processing deposits and withdrawals in PKR via JazzCash, Easypaisa, Raast, bank transfer and other supported methods. Transaction data is passed to payment partners solely for this purpose.
• Platform personalisation: Displaying sports markets relevant to your location and preferences — such as PSL and T20 Cricket markets — and surfacing casino games or promotions based on your activity history.
• Customer support: Responding to your queries, resolving disputes and improving the overall support experience based on the history of your interactions with the team.
• Responsible gaming: Monitoring activity patterns to identify potential problem gaming behaviour and applying self-imposed limits you have set in your account.
• Fraud prevention and security: Detecting and preventing fraudulent activity, duplicate accounts, money laundering attempts and any other activity that violates the Terms and Conditions.
• Platform improvement: Analysing aggregated and anonymised usage data to understand how the platform is used and where it can be made better.
• Marketing communications: Sending you information about bonuses, promotions and platform updates — only where you have opted in to receive these.

Handling payment data carefully is one of a6win's most important responsibilities. Here is exactly how it works:

• When you make a deposit via JazzCash, Easypaisa, Raast or bank transfer, your payment credentials are entered directly into the payment provider's secure interface. a6win does not receive or store your mobile wallet PIN, full bank account credentials or full card number.
• a6win receives and retains a transaction reference number, the payment method type, the PKR amount and the timestamp of each transaction. This is the minimum needed to manage your account balance and process withdrawals.
• Withdrawal requests are matched to the payment method on record for your account. You may be asked to confirm account ownership before a withdrawal is approved — this is a security step to protect your funds.
• All transaction data is retained for the period described in Section 7, primarily to handle disputes, refund requests and to comply with standard financial record-keeping practices.

a6win uses cookies and similar technologies to make the platform work correctly and to understand how it is being used. Here is a breakdown of the types in use:

• Essential cookies: These are required for the platform to function. They maintain your login session, remember your language preference and enable core features like the bet slip and account navigation. You cannot opt out of these without stopping use of the platform.
• Analytics cookies: These collect anonymised data about which pages are visited, how long users spend on each section and where navigation drop-offs occur. This data is used to improve the platform experience. No personally identifiable information is included in analytics reports.
• Preference cookies: These remember choices you have made — such as your preferred sports markets or game lobby filters — so you do not have to reset them each time you log in.
• Security cookies: These help detect unusual login activity, repeated failed authentication attempts and other patterns associated with account compromise attempts.

You can manage cookie preferences through your browser settings. Disabling non-essential cookies will not prevent you from using the platform, though some personalisation features may not work as expected.

a6win does not sell your personal data. We share it only in the following limited and clearly defined circumstances:

• Payment processors: JazzCash, Easypaisa, Raast, bank partners and card processors receive the minimum data needed to complete your deposit or withdrawal. These partners operate under their own privacy and security standards.
• Identity verification providers: Where third-party verification services are used to confirm identity documents, those providers receive only the data necessary for verification and are contractually restricted from using it for any other purpose.
• Game content providers: Third-party Casino and Bingo game suppliers integrated into the platform may receive a session token and your anonymised player ID to deliver the game. They do not receive your name, payment details or full account profile.
• Fraud and security services: Specialised fraud detection tools may receive technical data (IP address, device fingerprint, session patterns) to identify and block suspicious activity. No payment or identity data is shared for this purpose.
• Legal compliance: If a6win is required by applicable law or a lawful authority to disclose personal data, we will do so. We will notify you of such a request where we are legally permitted to do so.

a6win keeps your personal data for as long as your account is active and for a reasonable period after account closure to handle any outstanding disputes, withdrawal requests or legal obligations.

• Active accounts: All data collected during registration and use is retained for the lifetime of the account.
• Closed accounts: Core account and transaction data is retained for a period following account closure to cover potential dispute resolution and standard financial record requirements. After this period, data is either deleted or anonymised.
• Identity verification documents: Retained for the period required to cover the account's activity history and any associated regulatory or legal retention requirements, then securely deleted.
• Support communications: Chat and email records are retained for a period sufficient to handle follow-up queries and quality assurance, then archived or deleted.
• Analytics data: Aggregated and anonymised analytics data may be retained indefinitely as it contains no personally identifiable information.

If you request account deletion, a6win will begin the deletion process for personal data that is no longer required for legal or operational reasons. Data subject to a retention requirement will be securely held until that period expires and then deleted.

You have the following rights over the personal data a6win holds about you:

• Right to access: You can request a copy of all personal data a6win holds on you. We will provide this within a reasonable timeframe at no charge.
• Right to correction: If any of your personal data is inaccurate or out of date, you can request that it be corrected. For basic account details, you can update many fields directly in your account settings.
• Right to deletion: You can request that your personal data be deleted. Where we have a legal obligation to retain certain data, we will explain this and delete everything that is not subject to that obligation.
• Right to restrict processing: In certain circumstances you can ask us to stop using your data for specific purposes while a query or dispute is being resolved.
• Right to data portability: You can request your personal data in a structured, machine-readable format if you wish to transfer it elsewhere.
• Right to withdraw consent: Where processing is based on consent (such as marketing communications), you can withdraw that consent at any time through your account settings or by contacting support.

To exercise any of these rights, contact the support team using the details in Section 12. All requests will be acknowledged promptly and resolved as quickly as possible.

a6win is strictly an adults-only platform. Registration is open only to individuals who are 18 years of age or older. The platform does not knowingly collect personal data from anyone under 18.

If a6win becomes aware that personal data has been collected from a minor, that account will be closed immediately, any associated funds will be handled in accordance with the Terms and Conditions, and the personal data will be deleted from our systems as quickly as possible.

If you believe a minor has registered an account on a6win, please contact the support team immediately with the relevant details so the account can be reviewed and actioned without delay.

Protecting the personal data of a6win players is taken seriously. The following technical and organisational measures are in place:

• Encryption in transit: All data transmitted between your browser or device and the a6win platform is encrypted using TLS (Transport Layer Security). The padlock icon in your browser confirms this is active.
• Encrypted data storage: Sensitive stored data including identity documents and payment references is encrypted at rest on secure servers with restricted access controls.
• Access controls: Only authorised a6win personnel have access to personal data systems, and access is granted on a need-to-know basis only. All access is logged and monitored.
• Fraud monitoring: Automated systems monitor account activity for signs of unauthorised access, unusual login patterns and suspicious transaction behaviour. Alerts trigger immediate review.
• Regular security reviews: Platform security is reviewed on an ongoing basis. Identified vulnerabilities are addressed as a priority.

Despite all reasonable measures, no online platform can guarantee absolute security against all possible threats. If you have any reason to believe your account has been compromised, change your password immediately and contact support.

a6win may update this Privacy Policy from time to time to reflect changes in how the platform operates, new features that affect data handling, or changes in applicable privacy standards and requirements.

When material changes are made, the updated policy will be published on this page with a revised "Last Updated" date. Where the changes are significant, registered users will also be notified by email or by a notice displayed on the platform at login.

Continuing to use a6win after a Privacy Policy update is published constitutes acceptance of the revised policy. If you do not agree with the updated policy, please stop using the platform and contact support to discuss your account.

For any privacy-related question, data access request, correction request or complaint, the a6win support team is here to help. All privacy queries are handled by the same team that manages general account support — there is no separate form to fill or department to find.

The quickest way to reach us is through the live chat feature inside your account dashboard, which is available around the clock. For written queries or formal data requests, you can use the email address below.